1. Introduction

Welcome to SBS Service Center. By using our website and services, you agree to abide by these Terms and Conditions. If you do not agree, please do not use our services.

2. Services Provided

SBS Service Center offers repair and maintenance services for home appliances, including but not limited to refrigerators, washing machines, air conditioners, and microwaves.

3. Booking and Service Requests

• Customers can book a service via phone, email, or our website.

• Service appointments are subject to technician availability.

• Customers must provide accurate information about the appliance and issue to ensure proper diagnosis.

4. Service Charges and Payments

• Service charges will be informed in advance. Additional charges may apply for spare parts or extended repairs.

• Payments can be made via cash, UPI, debit/credit cards, or online transfer.

• Any unpaid service charges must be cleared before job completion.

5. Warranty on Repairs

• We provide a limited warranty on specific repairs (as informed at the time of service).

• Warranty does not cover physical damage, misuse, or unauthorized repairs after our service.

• SBS Service Center is not responsible for future breakdowns unrelated to our repair work.

6. Cancellation and Rescheduling

• Customers can cancel or reschedule a service appointment at least 24 hours in advance.

• Last-minute cancellations may incur a service visit charge.

• SBS Service Center reserves the right to reschedule or cancel appointments due to unforeseen circumstances.

7. Liability and Limitations

• We take the utmost care while handling appliances, but we are not liable for pre-existing issues or unforeseen damages.

• SBS Service Center is not responsible for data loss in smart appliances.

• Customers are advised to back up any important data before service.

8. Customer Responsibilities

• Ensure a safe working environment for our technicians.

• Provide necessary access to the appliance and power supply.

• Any unauthorized tampering after our repair will void service warranties.

9. Privacy Policy

By using our services, you agree to our Privacy Policy, which outlines how we collect, store, and use customer data.

10. Third-Party Parts and Services

• If third-party spare parts are required, their warranty and performance are subject to the respective manufacturer’s policies.

• SBS Service Center does not guarantee the availability of specific brand-authorized spare parts.

11. Changes to Terms and Conditions

SBS Service Center reserves the right to update or modify these terms at any time. Updated terms will be posted on our website.

12. Governing Law

These Terms and Conditions are governed by the laws of India, and any disputes shall be subject to the jurisdiction of Jaipur courts.

13. Contact Information

For any queries or service-related issues, contact us at:

SBS Service Center
F3/317, Jhotwara Rd, Chitrakoot, near shallby hospital Jaipur, Rajasthan 302021
Email: info@servicecentersbs.com
Phone: +919358350650, +919587648082